When I plug it into a Windows 7 Ultimate 64 bit laptop (HP Envy 14), Windows does not recognize it correctly. When I tried to reinstall it, I keep getting 'Unable to find files' for the 'Generic USB Hub'. I removed the Generic USB Hub from the Devices Manager, thinking I can reinstall it because I've been having issue with USB devices. I have an ASUS Sabertooth Intel P67 (REV B3) motherboard and Windows 7 Ultimate. Are you able to use other USB devices on the computer?
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